Privacy Policy

Effective Date: 10 September 2025

1. Who We Are

Sixty Kitchen is a UK-based company providing takeaway and food ordering services.

- Business name: Sixty Kitchen

- Jurisdiction: United Kingdom (UK GDPR applies)

2. Information We Collect

When you use our app, we may collect the following types of information:

- Personal Information: Name, email address (collected when you create an account, place an order, or subscribe to communications).

- App Usage Data: Device type, app interactions, crash logs, and other analytics data.

- Communications Data: Your email preferences and interactions when you open or click on marketing emails. We do not collect or store payment card details directly. Payments are processed securely via third-party providers (e.g., Google Play, Stripe).

3. How We Collect Data

- Directly from you (when you register, place orders, or contact us).

- Automatically via Firebase and Google Analytics (app usage, crash logs, and device

information).

- Via Mailerlite (if you subscribe to our mailing list).

4. How We Use Your Data

We use your information to:

- Provide, process, and deliver your orders.

- Improve and personalise your app experience.

- Send updates, service notifications, and promotional content (if you’ve opted in).

- Analyse usage trends and improve app performance.

- Ensure security and prevent fraud.

5. Legal Basis for Processing

We process your personal data under the following legal grounds:

- Contractual necessity: to provide the food ordering services you request.

- Legitimate interest: to improve our app, protect against fraud, and market our services.

- Consent: where required for marketing communications (you can withdraw anytime).

6. Data RetentionWe keep your data while your account is active and for a reasonable period afterwards, in line with

industry standards and legal obligations. If you delete your account, we will remove or anonymise your personal information unless retention is required by law.

7. Sharing of Data

We only share your information with trusted third parties that help us operate:

- Firebase (analytics, crash reporting)

- Google Analytics (usage insights)

- Mailerlite (email communications)

We do not sell your data.

8. Children’s Privacy

Our app is intended for users aged 18 and over. We do not knowingly collect data from children under 18. If we discover such data, we will delete it promptly.

9. Your Rights

As a UK user, you have rights under GDPR, including:

- Access to the personal data we hold about you.

- Correction of inaccurate information.

- Deletion of your data (“right to be forgotten”).

- Restriction or objection to certain processing.

- Data portability.

To exercise these rights, contact us at hello@sixtykitchen.com.

10. Security

We use industry-standard measures to protect your data, including encryption and secure servers.

However, no system is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy